Privacy Policy

Last Updated: [24-10-2025]

Magizhunthu, operating under the brand name Mag Service, is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit or interact with our website https://magizhunthu.com, communicate with us, or use any of our car care services. By visiting our website or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue the use of our website and services.


Introduction

Mag Service is a multi-brand car service company providing automobile maintenance and repair solutions across multiple locations in Tamil Nadu, operating under the brand name Magizhunthu. We respect your trust and understand the importance of safeguarding personal data. This Policy outlines how your information is collected, managed, and used responsibly in accordance with applicable data protection laws in India.

We believe in transparency, and this document explains in simple terms what information we collect, how we use it, and how we protect it. Whether you are booking a car service, browsing our website, or contacting our support team, your privacy and data security are always our top priority.


Information We Collect

We may collect both personal and non-personal information from you while you interact with our website or our services. Personal information refers to data that can identify you directly or indirectly, such as your name, email address, phone number, and vehicle details. Non-personal data may include information like your browser type, device details, IP address, and browsing patterns.

The information you provide helps us deliver better services, respond to your queries, process bookings, and offer personalized communication. We also use cookies and similar technologies to analyze user behavior, track website traffic, and measure performance. Our website uses third-party tools such as Google Analytics, Meta Pixel, and Google Ads to understand visitor interaction and improve marketing efforts.


How We Collect Information

We collect your information in several ways, including directly when you fill out booking or contact forms, communicate with us via email or phone, or engage with our promotional activities. Additionally, we gather data automatically through cookies, analytics tools, and third-party scripts implemented for marketing and analysis purposes.

Our tracking tools, such as Google Tag Manager and Meta Pixel, help us understand visitor behavior, ad performance, and service engagement. These tools collect aggregated data and are used strictly for analytical and marketing purposes to improve your overall experience with Magizhunthu.


Use of Information

The information we collect is used only for legitimate and transparent business purposes. We use your data to provide the services you request, such as booking confirmations, updates on your vehicle service, and customer support assistance. Your information also helps us enhance user experience, improve our website, and provide offers and marketing communications relevant to your preferences.

We use collected data for advertising and remarketing through platforms such as Google Ads and Meta Ads. These platforms allow us to reach users who have interacted with our website and display tailored promotions that align with their interests. All such advertising is conducted in compliance with applicable data protection and advertising laws.

We also use your information to analyze customer trends, improve our services, ensure system security, and comply with legal obligations. Every step of this process is handled responsibly and with care.


Cookies and Tracking Technologies

Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site. We use cookies and similar technologies to track website activity, improve functionality, and measure ad performance. Cookies help us deliver a more personalized and efficient experience for returning visitors.

Some cookies are essential for the operation of our website, while others are used for analytics and marketing. Third-party services such as Google Analytics and Meta Pixel may also place cookies to collect anonymous statistical information about website visits and advertising effectiveness. You can choose to disable cookies through your browser settings, though some features of the site may not function as intended without them.


Data Security and Storage

Mag Service takes strong security measures to ensure your data is protected from unauthorized access, loss, misuse, or alteration. We store all personal information on secure servers and restrict access to authorized personnel only. We use encryption, firewalls, and secure access protocols to protect your information throughout its lifecycle.

Your data is handled with confidentiality and stored only for as long as necessary to fulfill business, legal, or contractual obligations. Once the data is no longer needed, it is deleted or anonymized safely. We do not share, sell, or rent your personal data to any third party. Internal systems are monitored regularly to maintain the highest level of data security and compliance.


Your Rights and Control

We believe you should have full control over your personal information. You have the right to access, review, update, or request deletion of your data. You can also withdraw consent to receive marketing communications at any time by contacting us. We will respond to valid requests promptly, respecting your preferences and legal rights under applicable Indian data protection laws.

For any such requests or clarifications, you may contact us at company.magizhunthu@gmail.com, and we will take appropriate action within a reasonable period.


Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy. The retention period depends on factors such as the nature of the service, legal requirements, or ongoing business operations. When your data is no longer needed, it will be securely deleted or anonymized to ensure it cannot be used or identified in any way.


Third-Party Links and Services

Our website may contain links to other websites or third-party platforms that are not operated by Mag Service. Please note that we are not responsible for the privacy policies or content of such external sites. We recommend reviewing their policies before providing any personal information. Your interaction with third-party websites is governed by their own terms and privacy practices.


Marketing and Advertising

We may use your information to share updates, offers, and promotional communications related to our services. These communications may be sent via email, SMS, or digital ads displayed through platforms like Google and Meta. You can opt out of receiving such marketing messages at any time. Even if you opt out, you may still receive essential service-related notifications, such as booking confirmations or updates regarding your vehicle.

Our marketing practices are designed to be transparent and compliant with advertising standards. We respect your preferences and ensure that any communication you receive adds value and relevance to your experience with Magizhunthu.


Changes to This Policy

Mag Service reserves the right to update or modify this Privacy Policy at any time without prior notice. Any revisions will be posted on this page along with an updated “Last Updated” date. We encourage all users to review this Policy regularly to stay informed about how we protect your information. Continued use of our website or services after any modifications indicates your acceptance of the revised Policy.


Legal Jurisdiction

This Privacy Policy is governed by the laws of India. Any dispute, claim, or legal proceeding related to this Policy or your use of our website shall fall under the exclusive jurisdiction of the competent courts located in Chennai, Tamil Nadu. By using our website, you consent to this jurisdiction and the application of Indian law.


Intellectual Property Rights

All website content, including text, graphics, logos, images, videos, and design elements, are the exclusive property of Mag Service (trade name) and its brand Magizhunthu. No part of this website may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent. Unauthorized use of our content or branding will be considered a violation of intellectual property rights and may lead to legal action.


Contact Information

If you have any questions, feedback, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Mag Service (Magizhunthu)
Email: company.magizhunthu@gmail.com
Phone: +91 6379269744, 
Head Office: 3/162, 3rd park cross street,santhoshpuram Chennai, Tamil Nadu, India

We are always available to address any privacy concerns and ensure your trust in our services remains strong.

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